OUR TEAM

Michael Haagensen
owner / chief editor
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Margus Elings
manager / translator
Kristi Kalev
project manager
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Ulvi Haagensen
owner / translator

ABOUT US

FAMILY OWNED

Refiner Translations started out as a husband and wife team working from home in 1999 and was formalised as a private limited company in 2002. The company employed its first project manager in 2005, when it also moved into its own premises in the Saarineni Maja on Pärnu maantee. 

CUSTOMER FOCUS

Kristi Kalev joined Refiner as project manager in 2010 and her dedicated approach to customer relations, among the many other aspects of her role, has resulted in further growth through a solid base of satisfied customers.

A WELL-OILED MACHINE

After many years of steady growth, the owner and manager Michael Haagensen decided to bring translator Margus Elings into the main office to become our new General Manager. Margus has excelled in this position, successfully extending our use of the latest translation technology while streamlining work processes on numerous levels.
 

FREELANCE POWERHOUSE

The core of our operation has always been our freelance team of translators and editors, built up over many years through close ties with the main training institutes and faculties producing the very best linguists.

 

MAINTAINING STANDARDS

Every new linguist goes through a careful on-boarding process to make sure every member of our team meets the highest standards of rigour and reliability.

 

THE RIGHT EXPERTISE

Since many of our clients are from highly specialist fields, we also often recruit linguists from within those fields to ensure that we can always match our translators and editors with the specific demands of every project.

 

BUILT TO LAST

The recent Covid-19 pandemic has affected all fields of business and therefore also the translation industry. Fortunately, we have managed to weather this storm and are currently experiencing a return to the steady growth we have enjoyed in the past.